Data Collection

item_25522How you collect data will determine if you gain actual insight…or just a lot of data. Direct Opinions offers a variety of online and interpersonal data collection methods. We are unique in that we specialize in capturing feedback directly from customers through our phone interviewer methodology. We hire and train expert interviewers both domestically and globally. Although we utilize online survey techniques, as well, you will find great value in actually hearing your customers’ voices during the survey conversations.

Through our data collection process, Direct Opinions achieves your business outcomes and provides:

  • Online and phone survey data collection methods.
  • Experience handling complex sampling procedures.
  • A system to capture and hear the actual survey responses for phone surveys.
  • Interviewers trained in collecting the richest insight from your customers.