Make plans to attend The Secret Service Summit in Cleveland, Ohio, November 3-4, 2011. A once in a lifetime event, the Secret Service Summit will feature best selling authors, customer service consultants, and global brand executives who will share the secrets to providing unparalleled levels of customer service. Participants will learn how household companies such as Nestle and Starbucks provide exceptional customer service while continuing to thrive in today’s economy. Panel experts in e-commerce, b2b, and customer satisfaction measurement will share valuable insights that will help attendees formulate an action plan to take their own company’s approach to customer service to new levels. To learn more about this world renowned event, visit www.secretservicesummit.com.
Hilton Garden Inn | 700 Beta Conference and Banquet Center
700 Beta Drive, Cleveland, Ohio, USA 44143
Hotel Website: www.mayfieldvillage.hgi.com