Direct Opinions Develops New Customer Satisfaction Measurement Tool with Author

May 5th, 2010

Direct Opinions is pleased to announce a new customer satisfaction measurement tool C-SAT (Company Service Aptitude Test) available through the DiJulius Group. Direct Opinions assisted author John DiJulius in developing the test for his new book, What’s The Secret? (Wiley; May 2008; $27.95; Hardcover).

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