Patient Satisfaction


Know how your patients are really feeling.

Align your staff, facilities, doctors, and procedures to please your patients. Create a more comfortable, stress-free experience for them and increase your competitiveness in the process.

Direct Opinions can provide actionable insights into the patient experience, allowing you to assess every aspect of your healthcare business.

  • Identify and correct weaknesses compromising patient care.
  • Assess patient satisfaction with specific departments and/or staff members.
  • Capitalize on strengths to improve patient retention.
  • Asses the perceived patient value of potential new services and facilities.
  • Contact group members prior to open enrollment to measure satisfaction with the healthcare plan.
  • Evaluate your competition.
  • Evaluate community attitudes and awareness.