Customer Acceleration vs. Customer Satisfaction

Watch this video to learn the definition of both customer satisfaction and customer acceleration, the ways that they differ, and what you could be doing to make more money from your customers and make them happier in the process. For a thorough analysis of the differences between satisfaction and acceleration, read my blog post here.

Watch other videos in my series, Insights to ROI, on Elite Experts Network.

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If you’d like some help with this, please reach out to me at 216-867-1165. I’m happy to have a discussion with you.