Like a perfect storm, the holidays and end of year objectives all come dashing through the snow at once. As a manager or supervisor, it can be difficult to keep employees on task when shopping lists and festivities are on their brain. Don’t be a humbug, and have fun with the holidays while still having employees focused on end of the year challenges. Here are some holiday tips and tricks to have happy engagement through the festive season.
Recently, I shared a piece of advice with someone, and she said it helped her at work and home. With Thanksgiving next week, and knowing that family relationships can be even more complicated than those at work, I thought I would share it here, in case it might help another person. Just because you let someone win an argument does not mean you lose. You can stand to gain some valuable business insights by fighting the urge to fight.
When you are arguing with someone, consider three questions:
Debating and discussing are important to the knowledge generation and can provide some valuable business insights. As individuals and organizations, we cannot grow if we simply agree with what everyone tells us. However, we also need to remember that the goal of healthy debate is not proving someone wrong, which may have high relational cost. In the spirit of being thankful for all of the relationships we have in our life, even the challenging ones, I hope you consider that just because we let someone win, it does not mean we lose.
Interested in learning more about how you can gain business insights from partnering with an expert in the industry. Call us today!
Every time a customer interacts with your brand is a chance to transition them from a one time consumer to a loyal brand advocate. Brand advocates return to your product or service time and time again and love to engage and actively promote your brand. Not only are they more influential than average customers, returning customers cost your company less money than attracting and gaining new ones. Loyal customers are also typically easier to work with and are less likely to stray from your brand to side with competitors. Brand advocates love to share their experience with family, friends and colleagues through referrals and recommendations. Word of mouth grows, and in return, so does business. They are authentic customers who willingly promote your brand without pay or financial gain.
We’re all quick to take ownership of positive things in our daily lives, whether that means announcing what dish you made at a family party or posting our latest accomplishments on social media. Businesses should be doing the same thing… brand ownership. While it’s easy to take responsibly or ownership of the positives, it’s important to be authentic and take ownership of anything negative as well. If you manage to successfully take ownership of your brand, you’ll find that customers will follow suit. Continue reading
Running a successful company can be extremely difficult because you have to focus on so many aspects of business. Not only do you have to handle all your company’s finances, you also have to make each and every decision that impacts everything from your bottom line to your company’s future.
Here are a few costly mistakes that business owners often make that end up leading to failing companies. Avoid these mistakes at all costs. Continue reading
Dark, cold, gray cubicle offices are failing to attract passionate and qualified employees. Today, eligible candidates desire bright, lively, open offices that easily evoke motivation and creativity from employees. Places like Google have become the poster child for employee-centric workplaces. With limitless kitchens and dining options, bubbly staff members and sleeping pods, culture is taken to new heights. We’re not saying you need to clear out office space to make room for napping quarters, but it’s time to acknowledge that company culture matters to employees. Continue reading
We all have something that moves us, motivates us to do something about it. A passion we are pulled toward pursuing. My passion is helping other people find passion at work. When I see someone miserable in their job, I can’t stop myself from wanting to help. Because we know that being miserable at work negatively impacts our physical health, emotional wellbeing, everyone around us, and ultimately organizations who strive to create a positive employee experience. Continue reading
There is a four-letter word wreaking havoc in organizations, yet also driving innovation…FEAR. Some will tell you to try to stomp it out because the negative influence can damage a company culture beyond repair. While yes, there are many ways in which fear can have negative consequences, there is a bright side to fear that sparks creativity in an organization. Here’s a quick list of how fear can impact people and ultimately organizations: Continue reading
Sometimes we fear asking our friends or family for their opinions if we know we won’t like their answers. While the pill may be tough to swallow, the people closest to us often know best. The same can be said for your customers, they’re the most intimate with your product, and their opinions should be greatly valued. Even in difficult times for your business or brand, it’s important to listen to customer reviews. You should always be conducting customer reviews, even if the answers may be frightening. Continue reading